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Privacy Policy Last updated: 17/01/2024 1. Introduction Welcome to Argent Concierge, your trusted digital concierge service for travel agents and hotels. This Privacy Policy outlines how we collect, process, and protect your personal information when making reservations and processing payments through our platform. 2. Information We Collect 2.1. Personal Information: We collect essential user information, including names, contact details, and payment details, to facilitate reservations and process payments securely. 2.2. Automatically Collected Information: When you use our platform, we may automatically collect technical information, such as IP addresses and device details, to enhance your overall experience. 3. How We Use Your Information We use the collected information for the following purposes: 3.1. Reservations and Payments: To facilitate and process reservations and payments efficiently. 3.2. Service Enhancement: To provide personalized and efficient concierge services to meet your specific needs. 3.3. Platform Improvement: To analyze usage patterns and feedback, allowing us to continuously enhance our platform. 4. Information Sharing We prioritize the security of your personal information and do not share it with third parties, except as necessary for the provision of our services. 4.1. Service Providers: We may engage trusted service providers to assist in reservation processing and payment transactions. 4.2. Legal Compliance: We may disclose information if required by law or in response to valid requests by public authorities. 5. Payment Security We prioritize the security of payment information, utilizing industry-standard encryption and security measures to protect your financial data. 6. Your Choices You have control over your personal information. You can access, correct, or delete it by contacting us at [your contact email]. 7. Changes to This Privacy Policy We may update this Privacy Policy periodically. The latest version will be posted on our website, with the effective date noted. 8. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at argent.concierge@gmail.com

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+34 645-380-429

E-mail us

argent.concierge@gmail.com

Barcelona

Spain

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